Terms and Conditions for CasinoVoyage
Welcome to CasinoVoyage, the premier provider of casino bus tours. By using our services, you agree to the following terms and conditions:
1. Services Offered
CasinoVoyage offers a range of casino bus tours, including transportation to and from selected casinos, as well as the opportunity to enjoy gaming, entertainment, and other amenities while on board our luxury coaches. The specific services included in each tour may vary, and details can be found on our website or by contacting our customer service team.
2. Booking and Payment
a) Reservations: To book a casino bus tour, customers must make a reservation through our website, by phone, or through an authorized sales agent. Reservations are subject to availability and may require a non-refundable deposit.
b) Payment: Full payment for the tour must be received at the time of booking or by the designated due date. Accepted payment methods include credit/debit cards, cash, and in some cases, wire transfers.
c) Pricing: Prices for our casino bus tours are subject to change without notice and may vary depending on the tour, date, and any applicable discounts or promotions.
3. Cancellations and Refunds
a) Cancellations: Customers may cancel their reservation, subject to the following policies:
- Cancellations made more than 7 days prior to the tour date may be eligible for a full refund, less any non-refundable deposits.
- Cancellations made within 7 days of the tour date may be subject to a cancellation fee, up to the full cost of the tour.
b) Refunds: Refunds, if applicable, will be issued in the original form of payment. Customers should allow up to 10 business days for processing.
c) No-Shows: Customers who fail to show up for a scheduled tour without prior notice will not be eligible for a refund.
4. Conduct and Behavior
a) Prohibited Activities: Customers are strictly prohibited from engaging in any illegal activities, including but not limited to gambling by minors, drug use, or disorderly conduct. CasinoVoyage reserves the right to remove any customer from the tour for violation of this policy.
b) Liability: CasinoVoyage is not responsible for any personal injury, property damage, or loss that may occur during the tour. Customers are expected to exercise caution and take responsibility for their own actions.
5. Modifications and Cancellations by CasinoVoyage
a) Changes to Itinerary: CasinoVoyage reserves the right to modify the tour itinerary, including the schedule, stops, and casino destinations, due to circumstances beyond our control, such as weather, traffic, or operational considerations.
b) Cancellations: In the rare event that CasinoVoyage cancels a tour, customers will be offered a full refund or the opportunity to reschedule their reservation.
6. Privacy and Data Protection
CasinoVoyage is committed to protecting the privacy of our customers. Our Privacy Policy, available on our website, outlines how we collect, use, and safeguard personal information.
7. Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of USA, and any disputes arising from them will be resolved in the courts of USA.
By booking a casino bus tour with CasinoVoyage, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you have any questions or concerns, please do not hesitate to contact our customer service team.